FAQ Page

Find answers to your most common questions below.

Orders & Shipping:

• How long does shipping take?
  Standard shipping takes 5–7 business days, while express shipping takes 2–3 business days.

• How do I track my order?
  Use our [tracking page link] to enter your order number and email for real-time updates.

Returns & Refunds:

• What is your return policy?
  Returns are accepted within 30 days for unused, unopened products in their original packaging.

• How long does it take to get a refund?
  Refunds are processed within 5–7 business days after we receive and inspect your return.

Product Information:

• Are your products safe for all dog breeds?
  Yes! All our products are formulated to be safe and effective for dogs of all breeds and sizes.

• How often should I use your products?

  • Dental Wipes: Daily or as needed.
  • Eye & Ear Wipes: Weekly or as needed.
  • Paw Balm & Soothing Cream: Apply as needed for dryness or irritation.
  • Waterless Shampoo: Use between baths to keep your dog fresh.

Contact Us:

• Can I speak to customer support directly?
  Of course! Email us at support@dogpurity.com or call us at (123) 456-7890.

Don’t see your question here? Contact us, and we’ll be happy to help!